🍪 Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

Cookies serve various purposes, including:

• Remembering your preferences (such as language, region, or display settings)
• Keeping you logged in to your account
• Understanding how you use our website through analytics
• Personalizing content based on your interests
• Improving security by detecting fraudulent activities

2. How We Use Cookies

Asset Dispatch TMS uses cookies and similar technologies to enhance your experience, improve our services, and ensure security. We use the following types of cookies:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable:

• User authentication and session management
• Maintaining your login state across pages
• Security features and fraud prevention
• Access to secure areas of the platform
• Processing API requests and data synchronization

Note: Essential cookies cannot be disabled as they are required for the platform to function.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website:

• Collecting anonymous usage statistics
• Tracking page views and user journeys
• Measuring website performance and load times
• Identifying and fixing technical issues
• Analyzing user behavior to improve features

2.3 Functionality Cookies

These cookies remember your choices and preferences:

• Remembering your language preference
• Saving your display settings and theme preferences
• Remembering your navigation choices
• Storing form data to improve user experience
• Customizing content based on your user role (driver, carrier, admin)

2.4 Targeting and Advertising Cookies

These cookies are used to deliver relevant advertisements:

• Displaying personalized advertisements based on your interests
• Measuring ad campaign effectiveness
• Limiting the number of times you see the same ad
• Understanding which ads are most relevant to you

Note: We do not currently use third-party advertising cookies on our platform.

3. Types of Cookies We Use

4. Third-Party Cookies

We may allow trusted third parties to set cookies on your device for the following purposes:

4.1 Analytics Services

• We may use analytics tools to understand how users interact with our platform
• These tools collect anonymous data about usage patterns
• Data is aggregated and does not identify individual users

4.2 Payment Processors

• When processing payments, third-party payment processors may set cookies
• These cookies facilitate secure payment processing
• They are governed by the payment processor's privacy policy

4.3 ELD and GPS Services

• Samsara and other ELD providers may use cookies for their services
• Location services may use cookies for tracking preferences
• These cookies are essential for ELD integration functionality

5. Managing Cookies

5.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

• Block all cookies – This may prevent some features from working
• Block third-party cookies – Allows first-party cookies only
• Delete existing cookies – Clears all stored cookies
• Set cookie preferences – Choose which types of cookies to accept
• Receive notifications – Get alerts when cookies are being set

5.2 Browser-Specific Instructions

To manage cookies in your browser:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Manage cookies
• Mobile Safari (iOS): Settings > Safari > Block Cookies
• Chrome Mobile (Android): Settings > Site settings > Cookies

5.3 Impact of Disabling Cookies

Please be aware that disabling cookies may:

• Prevent you from logging into your account
• Disable certain features and functionality
• Result in a less personalized experience
• Reduce the effectiveness of security features
• Limit your ability to use ELD and GPS tracking features

6. Cookies in Mobile Apps

Our mobile applications (Driver App, Carrier Admin App) may use similar technologies to cookies:

• Device Storage: We use local storage to save preferences and settings
• Session Tokens: Secure tokens maintain your login session
• Analytics: Anonymous usage data helps improve app performance
• Push Notifications: Tokens enable delivery of notifications
• Location Services: Preferences for GPS tracking are stored locally

These technologies function similarly to cookies and are governed by this policy.

7. Cookie Lifespan

Cookies have different lifespans depending on their purpose:

• Session Cookies: Expire when you close your browser or app
• Persistent Cookies: Expire after a set period (e.g., 30 days, 1 year)
• Authentication Cookies: Expire after a period of inactivity (e.g., 24 hours)
• Preference Cookies: May persist for up to 1 year
• Analytics Cookies: Typically persist for 2 years

8. Security and Privacy

We take steps to protect your privacy and security regarding cookies:

• All cookies are transmitted over encrypted HTTPS connections
• Sensitive data is never stored in cookies
• Authentication tokens are encrypted and have limited lifespans
• We regularly review and audit cookie usage
• We comply with applicable privacy laws and regulations
• Third-party cookies are only used from trusted partners

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our use of cookies and similar technologies
• Updates to applicable laws and regulations
• Changes in third-party services we use
• Feedback from users and regulators

We will post the updated policy on this page with the revision date. Your continued use of our platform after changes constitutes acceptance of the updated policy.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding cookies:

• Right to Information: Know what cookies are being used and for what purpose
• Right to Control: Accept, reject, or delete cookies through browser settings
• Right to Withdraw Consent: Change your cookie preferences at any time
• Right to Object: Object to certain types of cookies, particularly marketing cookies

11. Cookie Consent

When you first visit our platform, we may display a cookie banner requesting your consent. This banner:

• Explains what cookies we use and why
• Provides options to accept or customize cookie settings
• Allows you to withdraw consent at any time
• Remembers your preferences for future visits

By continuing to use our platform, you consent to our use of cookies as described in this policy.

12. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

This Cookie Policy is effective as of May 7, 2026, and will remain in effect until replaced by a revised version.