📄 User Agreement

Terms and Conditions for Asset Dispatch TMS

Last Updated: May 7, 2026

1. Acceptance of Terms

By accessing, downloading, installing, or using the Asset Dispatch TMS (the "Service") and its associated mobile applications, web platforms, and services (collectively, the "Services"), you agree to be bound by this User Agreement (the "Agreement"). If you do not agree to these terms, please do not use our Services.

This Agreement is between you and Asset Nexus Software Development and Marketing Firm ("Company," "we," "us," or "our"). By using the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy.

2. Description of Services

Asset Dispatch TMS provides a comprehensive Transportation Management System designed for trucking companies and professional drivers, including:

3. User Accounts

3.1 Account Registration

  • To access certain features of the Services, you must create an account and provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You are responsible for all activities that occur under your account
  • Accounts are non-transferable and may not be shared with others

3.2 Account Eligibility

  • You must be at least 18 years old to use the Services
  • You must have the legal capacity to enter into this Agreement
  • Driver accounts require valid commercial driver's license (CDL) and employment with a registered carrier
  • Carrier accounts require valid business registration and authorization to operate as a trucking company

3.3 Account Termination

  • We reserve the right to suspend or terminate your account at any time for violation of this Agreement
  • You may terminate your account by contacting us or through your account settings
  • Upon termination, your right to use the Services will immediately cease
  • We may retain certain data as required by law or for legitimate business purposes

4. User Responsibilities

4.1 Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with this Agreement. You agree NOT to:

  • Use the Services for any illegal purpose or to facilitate illegal activities
  • Violate any applicable local, state, national, or international law
  • Infringe upon the intellectual property rights of others
  • Transmit viruses, malware, or any harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Services or servers connected to the Services
  • Use the Services to harass, abuse, or harm others
  • Upload false or misleading information
  • Falsify your identity or misrepresent your affiliation with any person or entity
  • Use automated scripts to access the Services without authorization

4.2 Driver-Specific Responsibilities

Drivers using the Services must:

  • Accurately report Hours of Service and duty status
  • Provide truthful load status updates and delivery confirmations
  • Maintain accurate documentation including BOLs and PODs
  • Comply with all FMCSA regulations and safety requirements
  • Report safety incidents and equipment issues promptly
  • Use GPS tracking features only when operating assigned vehicles
  • Protect the security of assigned devices and PIN codes

4.3 Carrier-Specific Responsibilities

Carriers using the Services must:

  • Provide accurate company information and business details
  • Ensure all drivers have valid licenses and required certifications
  • Comply with all applicable labor laws and regulations
  • Accurately report driver pay and settlements
  • Maintain proper vehicle maintenance records
  • Protect the confidentiality of driver and customer information

5. Intellectual Property

5.1 Company Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, code, and design, are owned by Asset Nexus Software Development and Marketing Firm and are protected by copyright, trademark, and other intellectual property laws.

5.2 User Content

  • You retain ownership of any content you upload to the Services
  • By uploading content, you grant us a license to use, store, and process it for the purposes of providing the Services
  • You represent that you have the right to upload such content and that it does not infringe on any third-party rights
  • We reserve the right to remove any content that violates this Agreement or applicable law

5.3 Feedback

Any feedback, suggestions, or ideas you provide about the Services become our property and may be used to improve our Services without compensation to you.

6. Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Services, you consent to the collection and use of your information as described in our Privacy Policy.

  • We collect location data for GPS tracking and compliance purposes
  • We collect driver and vehicle information for fleet management
  • We collect financial data for payroll and settlements
  • We implement security measures to protect your data
  • We share data with your employer and regulatory authorities as required

7. Third-Party Services and Integrations

The Services integrate with various third-party services including:

  • ELD Providers: Samsara, OTR Solutions, GoMotive for Hours of Service data
  • Load Boards: DAT, TruckStop, Asset Nexus for load marketplace access
  • Fuel Cards: Comdata, EFS, WEX for fuel transaction processing
  • Location Services: Geolocator for GPS tracking

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of these third parties.

8. Payment and Subscription Terms

8.1 Fees and Charges

  • Certain features of the Services may require payment of subscription fees
  • Fees are charged on a recurring basis (monthly or annually) unless otherwise stated
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days notice

8.2 Payment Methods

  • Payments are processed through secure payment processors
  • You authorize us to charge your chosen payment method for all fees
  • You must keep your payment information current
  • Failed payments may result in suspension of Services

8.3 Refund Policy

  • Subscription fees are generally non-refundable
  • Refunds may be provided at our sole discretion for service failures or billing errors
  • Partial refunds may be prorated based on remaining subscription period

9. Limitation of Liability

9.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, reliability, or availability of the Services
  • Freedom from viruses or other harmful components

9.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Lost profits, lost data, or business interruption
  • Damages exceeding the amount you paid for the Services in the preceding 12 months
  • Any damages arising from your use or inability to use the Services

9.3 Exceptions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages, so the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Asset Nexus Software Development and Marketing Firm and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Services
  • Your violation of this Agreement
  • Your violation of any third-party rights
  • Content you upload to the Services
  • Your violation of any applicable law or regulation

11. Compliance with Laws and Regulations

11.1 FMCSA Compliance

Drivers and carriers using the Services must comply with all Federal Motor Carrier Safety Administration (FMCSA) regulations, including:

  • Hours of Service (HOS) regulations
  • Electronic Logging Device (ELD) requirements
  • Driver qualification files
  • Vehicle inspection and maintenance requirements
  • Hazardous materials regulations (if applicable)

11.2 International Compliance

Users operating internationally must comply with all applicable local, state, national, and international laws and regulations, including customs and border requirements.

12. Modifications to Services and Agreement

  • We reserve the right to modify, suspend, or discontinue the Services at any time
  • We may update this Agreement at any time
  • We will notify users of material changes to the Agreement
  • Your continued use of the Services after changes constitutes acceptance of the updated Agreement
  • We will post the updated Agreement on our website with the revision date

13. Termination

13.1 Termination by You

You may terminate this Agreement and your account at any time by contacting us or through your account settings. Upon termination, your access to the Services will cease.

13.2 Termination by Us

We may terminate or suspend your account and access to the Services immediately, without prior notice, for any reason, including but not limited to:

  • Breach of this Agreement
  • Violation of applicable laws or regulations
  • Fraudulent or suspicious activity
  • Non-payment of fees
  • Extended period of inactivity

13.3 Effect of Termination

  • Upon termination, your right to use the Services will immediately cease
  • We may delete your account data, subject to legal retention requirements
  • Sections of this Agreement that by their nature should survive termination will continue to apply

14. Dispute Resolution

14.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

14.2 Arbitration

Any dispute arising from or relating to this Agreement shall be resolved through binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc. The arbitration shall be conducted in South Cotabato, Philippines.

14.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

15. General Provisions

15.1 Entire Agreement

This Agreement constitutes the entire agreement between you and us regarding the Services and supersedes all prior agreements and understandings.

15.2 Severability

If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of this Agreement will not be considered a waiver of such right or provision.

15.4 Assignment

You may not assign this Agreement without our prior written consent. We may assign this Agreement to any affiliate or in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure

We are not liable for any failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, war, strikes, or government actions.

16. Contact Information

If you have any questions about this User Agreement, please contact us:

Email: support@assetlogistics.us

Phone: +639600338862

Company: Asset Nexus Software Development and Marketing Firm

Address: Purok 7, Crossing Rubber, Tupi, South Cotabato, 9505, Philippines

This User Agreement is effective as of May 7, 2026, and will remain in effect until replaced by a revised version.